AnyDayCharter.com provides provides an online yacht booking platform through our website, as well as through partners' websites and social media channels. We value your privacy and take it seriously. Our commitment is to act in your best interests and be transparent about how we handle your personal data. This statement explains how we use and process your personal information. We are committed to protecting all users, including minors, and ensuring their data is handled with extra care.
We may update this Privacy Statement occasionally. We recommend checking this page periodically to stay informed about your rights. Should we make any changes that affect you (such as compliance with GDPR), we will notify you before implementing those changes. If you disagree with our Privacy Statement, please discontinue using our services. If you agree, we look forward to having you onboard.
At AnyDayCharter.com, keeping you informed about changes to our Privacy Statement is a priority. For significant updates, especially those impacting how we handle your data or your rights, we will notify you in a timely manner before implementation, via email and provide detailed information on our website. We may also send in-app alerts and may post on our social media channels to ensure broad coverage. Additionally, messages will be available in your user account dashboard. This multi-channel approach ensures transparency and compliance, reaching you in a way that’s convenient and accessible. If you receive a notification, please review the changes and contact us at info@anydaycharter.com if you have any questions.
We collect standard information such as your name, preferred contact details, and any relevant information about your boat holiday (e.g., your check-in time at the marina).
You might be asked to provide a review to help other sailors and guests. We collect the information in your reviews, including your name and review content. Additionally, we gather data from your device (computer, phone, tablet) used to access our services, including IP address, currency preferences, browser type, and language settings. This helps us tailor our site for your convenience and to enhance user experience and improve security.
Depending on your reservation, we may also request your address, phone number, payment details, date of birth, and the names of guests sailing with you. Please inform your guests about this.
Data on Minors: We understand that minors might be included in your crew list for sailing trips. In such cases, we collect and process their data, including names and dates of birth, to ensure compliance with legal requirements and facilitate your trip. We ask that you inform and seek consent from the guardians of any minors whose data you provide. We might also receive information about you from other sources, such as our partners. Our services may be integrated with other travel partners to make our yacht booking system accessible worldwide.
Our goal is to ensure you have a seamless and enjoyable boating holiday. By collecting your data, we can effectively communicate with you and assist in planning your trip. For instance, we will request a crew list to avoid last-minute paperwork at the marina. Also, the protection of minors' data is particularly important to us when they maybe part of a crew list. We take additional measures to ensure that any personal data related to minors is handled securely and in accordance with applicable laws. This includes limiting access to such data to authorized personnel only and implementing specific safeguards to protect their information.
We also collect data to understand your language preferences and the best way to contact you. For marketing purposes, we use your data to present relevant content and keep you informed about the best sailing deals.
You might receive updates from us via our blog, newsletters, or holiday vouchers. Before your trip, we may send tips on areas to visit or avoid and essential information about your journey. You can unsubscribe from our newsletter anytime via the link in the email or by contacting us at info@anydaycharter.com.
We may share your information with third parties to process your reservation, provide relevant data for your sailing holiday, or verify the information (e.g., email address provided during booking). Our third-party service providers are bound by confidentiality agreements and cannot use your data for other purposes. When booking through our business partners, please review their privacy policies to understand how they handle your data.
When you use a credit card for your reservation, we share necessary details with the payment service provider and relevant financial institution to process the payment.
We might disclose personal data to authorities as required by law or for the prevention, detection, or prosecution of criminal activities or fraud. We may also need to disclose data to competent authorities in order to protect our rights or the rights of our business partners. We never sell or rent your data to anyone.
AnyDayCharter.com operated by Umbrella Corps Ltd, manages the processing of personal data as outlined in this Privacy Statement. Umbrella Corps is private limited liability company, incorporated under the laws of the Republic of Cyprus.
We do not print or store your personal data offline. All data is encrypted on our servers, with access limited to a few authorized personnel. We employ robust business systems and procedures to protect and secure your personal information.
We use security protocols and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel have access to personal data during their work. Notification procedures if a data breach occurs shall be distributed via email.
You can request an overview of your personal data by emailing us at info@anydaycharter.com. Inform us of any changes to your data, or ask us to correct any inaccuracies. You may also be able to make such changes via your personal account.
You have the right to review the personal data we hold about you at any time. You can request access to or deletion of your data through your user account or by emailing info@anydaycharter.com.
For our partners, we provide an online system that stores necessary information to manage your sailing holiday. For example, when sailing authorities request your sailing license, we ensure this is done appropriately.
We retain your personal data for as long as necessary to enable you to use our services, provide our services to you (including maintaining the online user account), comply with legal requirements, resolve disputes, and conduct our business.
Our data retention policy is designed to ensure transparency and clarity regarding the handling of personal information. For account information, we maintain records for the duration of the account's active status and for a period thereafter as mandated by relevant laws, such as seven years for financial and tax records. Transaction data is retained for the necessary duration to complete transactions and in compliance with financial regulations, typically around five years for payment processing records. Communications, including emails and customer service interactions, are kept for up to 5 years to facilitate high-quality service and address any subsequent inquiries effectively. Marketing data remains stored until users opt out or unsubscribe from marketing communications. Reviews and feedback are retained indefinitely, unless the reviewer requests deletion, to assist other users. These specified retention periods reflect our commitment to managing data responsibly, aligning with legal requirements, and enhancing transparency in our practices.
All personal data retained will be subject to this Privacy Statement. If you have questions about a specific retention period for certain types of personal data, please contact us at info@anydaycharter.com.